TENANT SUPPORT
help for your home.
If your property is managed by Move Revolution, our property management team is here to help with maintenance, repairs and questions throughout your tenancy.
Tell us what’s happened.
If your property is managed by Move Revolution, our property management team is available from 9am to 5pm, Monday to Friday.
When reporting an issue, please include photographs where possible. If an appliance is involved, its make, model and any fault code will help us understand what is needed and arrange the right support.
Call 01737 457 877
or email pm@moverevolution.com (or click button below)
Looking after your home.
Small things make a big difference. A well-looked-after rental home is a shared effort. We give tenants practical guidance, make it easy to report concerns and help deal with small issues before they become bigger problems.
Keep air moving
Use extractor fans when cooking or showering, open windows regularly and avoid covering vents. Gentle, consistent heating can also help reduce condensation during colder weather.
Notice changes early
Keep an eye out for leaks, persistent condensation, damp, mould, unusual boiler messages or changes to the electrics. The sooner we know, the sooner we can investigate.
Tell us what you can see
Photographs, fault codes and appliance details help us understand what is happening and arrange the right support.
Something not quite right?
Sometimes there is a simple explanation. These quick checks may help. If the problem continues, or you are unsure, report it to us and we’ll take it from there.
What should I do if there’s no heating or hot water?
What should I do if I find a leak or blockage?
What should I do if the power goes off or the electrics trip?
What should I do if a radiator is not heating properly?
What should I do if an appliance stops working?
What should I do if I notice damp, mould or condensation?
Is it an emergency?
OUTSIDE OFFICE HOURS
If there is an immediate risk to you or the property and it cannot safely wait until the next working day, follow our emergency guidance.
Need more help?
We’re here when something goes wrong.
During Office Hours:
Our property management team is available from 9am to 5pm, Monday to Friday. If an issue continues after completing the suggested checks, please report it to us. Include photographs, appliance details and any fault codes where possible.
Report a maintenance issue: Call 01737 457 877
Outside office hours
If something presents an immediate risk to you or the property and cannot safely wait until the next working day, follow our emergency guidance.
View emergency support